Under UK GDPR you have strong rights over your personal data. Here's how to exercise them.
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have a number of rights over the personal data that Cavendish Knight holds about you. These rights apply to all registered users and visitors. We are committed to responding to all data rights requests within the statutory timeframe of one calendar month.
Most requests can be handled directly from your account dashboard under the GDPR & Privacy tab. If you are not a registered user or need to make a request about a third party's data, please contact our Data Protection team directly using the details below.
Request a copy of all personal data we hold about you. We'll respond within 30 days.
Download My DataCorrect any inaccurate or incomplete personal data we hold about you.
Edit My ProfileRequest deletion of your personal data. Some data must be retained for legal reasons.
Request DeletionAsk us to limit how we use your data while a dispute is being resolved.
Submit RequestReceive your data in a structured, machine-readable JSON format.
Export as JSONObject to processing based on legitimate interests, including direct marketing.
Manage PreferencesWhen you submit a data rights request, we will acknowledge it within 72 hours and confirm the steps we are taking. In most cases we respond in full within 30 days. Where a request is complex or we receive a high volume of requests, we may extend this period by a further two months — but we will always notify you within the first 30 days if this is the case.
We will ask you to verify your identity before fulfilling any request, to protect your data from unauthorised access. This usually involves confirming the email address registered to your account, or providing a copy of a form of government-issued ID.
There is no charge for making a data rights request. We only charge a reasonable administrative fee if a request is manifestly unfounded or excessive — for example, if you make the same request repeatedly.
Some rights are not absolute. In certain circumstances we may be unable to fulfil a request where doing so would:
Where we cannot fulfil a request in full, we will tell you why and what, if anything, you can do about it.
Cavendish Knight Ltd (company number 12345678, registered in England and Wales) is the Data Controller for all personal data collected through the Cavendish Knight platform. Our registered address is 12 Finsbury Square, London EC2A 1AS.
Our Data Protection Officer can be contacted at [email protected]. Cavendish Knight is registered with the Information Commissioner's Office (ICO) under registration number ZB123456.
If you can't find what you need in your dashboard, email our Data Protection team directly. We will respond within 30 days as required by UK GDPR.
[email protected]You also have the right to complain to the ICO at ico.org.uk